How To Resolve Your Capital One Data Breach Problem

Personal information from Capital One credit card applications among data accessed

What is Happening?

On July 29, 2019, Capital One Financial Corporation announced that they suffered a data security incident in March of this year. An unauthorized individual was able to access the sensitive personal data contained in applications for credit products from 2005 to 2019, which could affect approximately 100 million individuals in the U.S.

The personal information that was accessed included:

• Full names
• Physical addresses
• Phone numbers
• Dates of birth
• Email addresses
• Self-reported income

For some customers, additional information stolen may have included customer status data such as credit scores, credit limits, balances, payment history, and fragments of transaction data. For a small portion of applicants, about 140,000 Social Security numbers and 80,000 linked bank account numbers were exposed. 

According to the bank and the FBI, the individual who stole the data from Capital One’s network has been apprehended and while there is no evidence that the data was used for fraud or shared with anyone else, their investigation is ongoing.

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​What Should You Do?

1. Monitor your information. Sensitive personal data stolen from a data incident such as this one may end up on the dark web and could be used by identity thieves to steal your identity months or years later. Keep in mind of all the other data breaches that you have already been a victim of.
   
   
2. Be on the lookout for phishing emails, which may appear to come from a familiar source or use personal information. Be wary of emails or phone calls with urgent requests for help and/or secrecy.
   
   
3. Consider adding our identity theft protection. Learn the best choice, which includes credit monitoring, identity theft restoration services, and 5 Million Dollar Protection for individuals and families.

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